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  • Shareena B.

    If I could give no stars OR NEGATIVE STARS I would.. this one star is super generous and only because of yelp . First, i will start by saying, my Fiance and I didn't even get a chance to stay here, so this review is only based on the horrible customer service. We accidentally double booked our weekend, as we were both trying to surprise each other. So he calls to see if he can change the date or cancel the room. The nasty manager tells him no, we can't change the date and if we want to cancel they will STILL charge us for both nights. So, rather than have him lose the money we decide to keep the plans and go. Fast forward a few hours and we call ahead to let them know we are on our way ( as this is customary for a B&B). The nasty manager tells us, well he decided re book our room with someone else, and switch our reservation to the following weekend. No call, no email or anything... mind you we are in the car, in route to this place!! At this point, my Fiance is now seething mad! Next weekend wont work for us, how dare you tell us NO, then change it on your own to the weekend that you see fit?!?!?!? Then, the rude ass manager proceeds to tell us that he's " doing us a favor because he didn't have to move it, he could have just kept our money".. UMM EXCUSE ME!!! The nerve of this place! First off this place looks like an absolute DUMP, it needs to be renovated, new bedding and a good hazmat suit to give it a scrub down!! The ONLY reasons we were even entertaining this place was because the Victorian house was sold out and the the views The Harbor House provides. Oh but it gets better...so as we are having this back and forth over the phone..nasty manager starts to raise his voice at me. I tell him , as calmly as possible, not to raise his voice as I am a woman, and i'm not disrespecting you. This JERK tells me " if you don't like it have your husband call me" and hangs up the phone!!! So not only did he TAKE OUR MONEY, give away our room and then re book us for the following weekend WITHOUT our consent, he adds insult to injury by disrespecting me over the phone and hanging up on me!! I have NEVER been so disrespected and treated so disgustingly by any establishment or company and its insane that there is no one to report his behavior!! I will advise EVERYONE to stay away from this place by all accounts. DO NOT WASTE YOUR TIME MONEY OR GAS ON THIS PLACE.

    (1)
  • Beata M.

    This was our first time to visit New York. My husband found the Harbor House bed-and-breakfast online. We were impressed with the character and location of the house. Moe was very accommodating to our needs and very friendly. The view from our room was great. We could see the Statue of Liberty as well as New York City and New Jersey across the water. Public transportation was only a 5 minute walk away and we felt comfortable in the neighborhood. The heaters were quite noisy at night, but we got used to it by the third night and could sleep through the noise. There's no way we could have gotten such a good deal for lodging anywhere in Manhattan, definitely a good value.

    (4)
  • Nima B.

    Even though I'm a native Islander, I recently (two weeks ago) stayed at "The Harbor House" ,with my mother, to recover from surgery. Molly and Meryvn (The owners) are wonderful!! Very accomadating, sweet, and helpful. Originally our room was booked on the 3rd floor, and with back surgery (huge no-no!!) they had no problem changing it 1,2,3. One night with all of the rain we had it get really chilly, but, it's June, so the heat had already been turned off. Mervyn was kind enough to bring up a space heater for my mother. The views are wonderful, as you are right across the street from the bay. You can see it every night, as you go to sleep, and every morning as you eat breakfast together downstairs at the contential breakfast. This was something, I loved. Family style breakfast, (not gourmet, but, nice.) with the other guests where you learn some interesting stories about other peoples lives, travels, and why they're in NYC. The Rooms were turned down daily, and the bed comfy. No phone in the room though, no cable either. There was Wi-Fi access. To your right is the Alice Austen House which is a landmark/historical site and definitely worth checking out. You're also right by the buses, and about 10-15 minutes from the ferry.

    (4)
  • Carolyne S.

    My fiance and I stayed here this fall when the weather was still pleasant during the day but a little chilly at night. The house itself is very cute, and the views from the rooms are very nice to be sure. The neighborhood in itself is not that great... not too much to do in the area and the storefronts look like they could use a pick-me-up, but it is close to the bus on Bay St. and not too far from the Clifton St. SIRR stop. I also was very appreciative of Moe who is very nice and gave us some great recommendations on local places to eat (Bayou and Bin 5 are both excellent). We were given a set of keys--one for our room and one for the front door, so we could come and go as we pleased. However, from our experience, the rooms are small and extremely run-down. Our TV did not work (it turned on, but we were unable to get the Verizon service to work), and the furniture, bed, sheets, and carpet could use some real updating/upgrading. The drapery appears to be original to the house, and they don't really cover the windows completely AT ALL, meaning that the sunlight shone right through each morning as our room was facing east. The bathroom was small, but it worked. Unfortunately the door to the bathroom doesn't fully close as it isn't a "true" door with a lockset that'll actually hold the door closed. Our room was also facing the front of the house facing Hylan Blvd., where there is a nice area with some benches so people can hang out and enjoy the view, which is FINE but not at 2 in the morning, especially if you can't keep quiet. While I was trying to sleep, I heard people yelling, car alarms going off, some annoying loud beeping noise going off at intervals. If anything, you definitely ought to bring earplugs (and an eye mask) if you decide to stay here. There was a small working A/C window unit for our use, which we did to help drown out the The breakfast also left much to be desired. I thought NY bagels were supposed to be the best!? These bagels were... subpar. There was only the option of plain white bagels and plain white toast, corn flakes, instant oatmeal, and some basic fruit (bananas/oranges) along with coffee, milk, instant hot chocolate, or tea. There was also some orange juice and, we were told, yogurt on Saturday when we came down for breakfast a bit later. I would have liked the option for wheat toast/bagels at the very least... They do have a toaster and microwave there for your use, but still. Again, super nice people operating this bed & breakfast that has great views of Manhattan and the Verrazano-Narrows Bridge, but in terms of a comfortable stay, I would definitely opt to pay more to stay at another place next time.

    (2)
  • Diane J.

    I stayed at the Harbor House this last October 2013. The house was great there were some upgrades going on but they didn't effect my stay i was schedule for the third floor, but don to physical limitations i couldn't stay in that room. Everyone as so accommodating - they put me in the ground floor in a fabulous room. the house has a great view of the Manhattan skyline and has a nice area all with benches to sit and enjoy the afternoon, They were great in recommendations of restaurants and i was not disappointed. Public transportation was only two blocks away and the ferry was easy access. I could take evening walks and enjoy the peace an quite along with views. I had no problem with noise at night. I would recommend this B&B to anyone - i don't think they will be disappointed.

    (4)

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